According to court documents, DeSapio paid Fidelity National $635 annually for their services, including heating and air conditioning repairs. "She told him about her air conditioner being out, but said that she was in touch with the warranty company and they were going to fix it even though they had cancelled the appointment to come out to inspect it."Īs detailed in the complaint, DeSapio allegedly requested Fidelity National Home Warranty Company, which had a contract to provide services to her home, to fix her cooling system on Aug. "The last time Virginia spoke to a family member was on August 16 th, when she called her nephew to wish him a happy birthday," her family's attorney, Christian Morris, told PEOPLE. 22, according to a wrongful death lawsuit filed on March 10 in Clark County District Court and obtained by PEOPLE.Īround that time, temperatures in Las Vegas "were often in excess of in excess of 100 degrees Fahrenheit and reached highs of 110 degrees Fahrenheit," the complaint states, noting that when the coroner arrived, it was approximately 120 degrees Fahrenheit inside the home. Virginia DeSapio, 82, was found dead inside her Henderson, Nevada, home on Aug. We don’t guarantee that we will receive your returned item.Virginia DeSapio Courtesy Christian MorrisĪn elderly woman died last summer from environmental heat stress while waiting for her air conditioner to be fixed - despite her request for repairs, a new lawsuit claims. If you are shipping an item over Rs.1000, you should consider using a trackable shipping service or purchasing shipping insurance. If you receive a refund, the cost of return shipping will be deducted from your refund.ĭepending on where you live, the time it may take for your exchanged product to reach you may vary. You will be responsible for paying for your own shipping costs for returning your item. To return your product, you should mail your product to the nearest Warehouse as will be indicated by us by mail. After getting the product back, a new shipment of different size will be sent. Also, you will need to send us back the Product in the same condition. In the case of a Size issue, Rs.100 per jersey will be charged for Reshipping the Product. If you need to exchange it for the same item, send us an email at the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return. We only replace items if they are defective or damaged. Only regular priced items may be refunded, unfortunately, sale items cannot be refunded. If you’ve done all of this and you still have not received your refund yet, please contact us items (if applicable) There is often some processing time before a refund is posted. Then contact your credit card company, it may take some time before your refund is officially posted. If you haven’t received a refund yet, first check your bank account again. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. We will also notify you of the approval or rejection of your refund. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. To complete your return, we require a receipt or proof of purchase. It must also be in the original packaging. To be eligible for a return, your item must be unused and in the same condition that you received it. If one day(24 hrs) has gone by since your order has been delivered, unfortunately, we can’t offer you a refund or exchange. Our policy lasts one day(24 hrs) post-delivery of the product. *THERE IS NO RETURNS AND REFUND APPLICABLE FOR CUSTOMIZED ITEMS.Ī query has to be raised within 24 hrs of the receipt of the shipment. For Cancellation, an email must be sent to with complete details of the purchase and reason for cancellation. Cancellation thereafter will be at the discretion of competent authority at Red Raven Store.Ģ. Cancellation would be accepted only within 12 hours after the order is placed.
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